Keys to SCA implementation success

Technology can be a game-changer that streamlines complex processes, enhances productivity and increases efficiency. For Life Sciences organizations, a structured component authoring (SCA) platform can help transform the medical authoring and documentation process — as long as you can get everyone on board. With this in mind, we’re sharing our top three tips for a successful SCA implementation.

1. Understand the biggest challenges and address them one at a time, not all at once.

   A critical first step to implementing a new product or solution starts before you even begin researching your options. For large organizations, this means listening to employees at all levels, understanding short- and long-term goals for the company as well as determining which problems you hope to solve with technology.

   While it would be nice if you could roll out new technology all at once and address every need, it’s best to start small. Begin with one use case at a time and build from there. As you go, make sure to document the process in detail. Record day-to-day needs and feedback from employees. Be open to ideas for improvement, you could even go as far as to appoint a key group of individuals to help champion the process. You can better fine-tune your implementation journey by learning from each experience, and create a prototype that can be reused and expanded.. Additionally, engaging people at all levels will encourage better adoption across your organization.

2. Choose technology vendors that understand your industry.

   If you wanted to bake a cake you wouldn’t go to a hardware store to purchase ingredients. Having a vendor that understands the nuances of your industry can aid in the successful implementation of a solution.

   In medical authoring, you need technology that can accommodate lengthy documentation lifecycles, extensive review processes, adhere to regulations, and importantly, be easy enough to use that a non-technical person can pick it up. While many organizations have long relied on Microsoft Word for authoring and publishing, SCA specifically designed for Life Sciences is the key to implementing a solution that’s quick and intuitive for most industry users to adopt.

3. Communication is key.

   Once you’ve done your research and decided on a solution, let your people know. Communicate as soon as possible and outline the benefits for all. You can set your organization up for a successful implementation by:

   • Setting expectations. When will the SCA be implemented? How long will they have to learn and start using it? Explain why you are adopting a new platform and what your anticipated outcome will be.
   • Scheduling education and training. New tools take time to learn. Let your employees know they will have the opportunity to ask questions and dive deeper into the platform. Remember, not everyone learns the same way, so it may be helpful for some to watch recorded training videos while others will benefit from learning while they use the solution in real-time.
   • Enlisting a few champions. Designate a few people at every level to help answer questions and guide new users on the technology.
   • Check-in after rollout. Don’t forget to gather feedback from employees after you’ve implemented the technology. You might determine areas

With a little research, planning and communication, your organization can successfully implement SCA. To learn more about how Docuvera can help you quickly leverage the benefits of component authoring, designed for Life Sciences, schedule a demo today.