Privacy Policy
Last updated on June 15, 2025
Introduction
Docuvera Software Corporation (“Docuvera”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws, including the New Zealand Privacy Act 2020, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other regional frameworks.
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with us through our website (www.docuvera.com), digital platforms, or services (“Services”).
By using the Services, you agree to the practices described in this policy. We may update this Privacy Policy periodically and encourage you to review it regularly.
Scope of This Policy
This policy applies to all users of our Services, including website visitors, customers, marketing subscribers, and job applicants. It covers online and offline interactions where personal information is provided.
Information We Collect
We collect personal information directly from you (e.g., name, contact details, employment info) and automatically through your interactions with our website (e.g., IP address, browser type, referring URLs, session behavior).
Cookies and Tracking Technologies
Docuvera uses cookies and similar technologies to operate and secure our website, personalize content, and analyze traffic. You can manage your cookie preferences via your browser or consent banner. We comply with applicable requirements in the EU, New Zealand, and the U.S.
How We Use Personal Information
We use your personal information to:
– Provide Services and respond to inquiries
– Send marketing communications (with required consent)
– Analyze and improve our website
– Manage customer accounts
– Evaluate job applicants
– Comply with legal obligations
We may use pseudonymized profiles to tailor communications, but we do not engage in automated decision-making that produces legal or similarly significant effects.
Legal Basis and Lawful Purpose
We collect and use personal information only when:
– Required for a lawful business purpose (New Zealand)
– Based on your consent (EU, NZ, others)
– Needed to perform a contract
– Required by law or regulation
– Necessary for legitimate interests, balanced with your rights (GDPR)
Where consent is the basis, you may withdraw it at any time.
Sharing and Disclosure
We do not sell your personal information. We may share it with service providers, affiliates, legal authorities, or successors in corporate transactions. Third parties are bound by appropriate confidentiality and data protection terms.
International Data Transfers
Your personal information may be transferred outside your country of residence. For transfers from the EU or UK, we use Standard Contractual Clauses or rely on adequacy decisions. For transfers from New Zealand, we comply with IPP 12 by ensuring comparable safeguards or obtaining your express authorization.
Data Retention
We retain personal information only as long as necessary for the purposes outlined here, to comply with legal obligations, resolve disputes, or enforce agreements.
Examples:
– Marketing data: up to 24 months of inactivity
– Job applications: 12 months (unless consent for longer)
– Contracts/invoices: up to 7 years
Security Measures
We use encryption, access controls, secure infrastructure, and employee training to protect personal information. While no system is entirely secure, we follow industry best practices to reduce risk.
Your Rights
You may have rights under applicable laws, including to:
– Access and correct your personal information
– Request deletion
– Object to or restrict processing
– Withdraw consent
– Receive a copy in portable format
– Lodge a complaint with a supervisory authority
New Zealand users may contact the Office of the Privacy Commissioner at www.privacy.org.nz. U.S. and EU users may contact regional data protection authorities. Requests may be sent to [email protected].
Regional Disclosures – United States
Residents of California and other U.S. states have rights to:
– Know what categories of personal information we collect and how we use it
– Delete or correct their data
– Opt out of the sale/sharing of data (we do not sell)
– Limit use of sensitive information
Contact [email protected] or use provided forms where available.
Children’s Privacy
Our Services are not intended for children under 16. We do not knowingly collect data from minors without verified parental consent. If identified, such data will be deleted.
Third-Party Websites
Our site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before submitting data.
Contact Us
If you have questions or requests about this policy, contact:
Docuvera Software Corporation
Email: [email protected]
Cookie Policy
With this cookie policy, we would like to explain what cookies and cookie-like technologies are, how we and other service provider use them on this website, what information they collect, for how long and for what purposes we use them.
Table of contents
- Controller of the website
- Addition to the privacy policy
- What are cookies and similar technologies?
- What is the legal basis for setting/reading cookies?
- What rights does the website visitor have?
- How to manage cookies in a browser?
- What types of cookies exist?
- Who can set cookies on this website?
- Which cookies are used on this website?
Controller of the website
- Provider: Docuvera, United States
- Email: [email protected]
Addition to the privacy policy
This cookie policy is a supplement to this website's privacy policy. The cookie policy specifies how a website uses cookies and what data it collects through them, while the privacy policy is a more comprehensive overview of all data processing activities on the website and beyond.
What are cookies and similar technologies?
Cookies are small pieces of information similar to text files that can be stored and read on the end device. They serve various purposes, including maintaining basic functionalities of the website, security and privacy, providing optional functions of the website, collecting statistic data on visitor flows and providing marketing systems. Practical examples of what can be stored in cookies are the storage of login status in user accounts, the content of shopping baskets in e-commerce platforms, or a user ID for tracking behavior on the website.
The information can technically be stored in various ways. The best-known examples of this are HTTP cookies and cookie-like technologies like local storage, session storage or IndexedDB. Each type of storage has different properties, which determine the technical handling, accessibility and controllers authorized to access the information. All these types of storage are usually summarized under the term "cookies" and are therefore called as such in this cookie policy.
What is the legal basis for setting/reading cookies?
The setting and reading of cookies in the European Union (EU) and the European Economic Area (EEA) is in accordance with Art. 5 (3) ePrivacy Directive and Recital 66 ePrivacy Directive only permitted if a user has given his consent on the basis of comprehensive information about the purposes of the processing. The website operator may also set cookies if they are strictly necessary to provide you as a user with the expressly requested service, e.g. the basic content of this website or other strictly necessary cookies for basic functionality of the website to be displayed to you without your consent.
What rights does the website visitor have?
Services and their cookies can be set and read on the legal basis of your consent or a legitimate interest. When you first visited this website, you were asked for your consent and you had the opportunity to object to the use of certain services. We explained which legal basis is used for which service in our consent dialog.
You have the right to view the history of your decisions, change your privacy settings, object to the use of services and revoke your consent at any time. Below you find possibilities to exercise your rights:
How to manage cookies in a browser?
- How to remove cookies in a browser: To remove cookies from your device, you can clear the browsing data in the settings of your browser. This action will remove all cookies from all websites you've visited, potentially including saved login details and site preferences. In some browsers, you can just delete the cookies and similar data without deleting the whole browsing history.
- How to control cookies in a browser: For more granular control over cookies specific to certain websites, navigate to the privacy and cookie settings within your used browser. Here, you can adjust preferences related to individual sites' cookie usage.
- How to block cookies in a browser: It's possible to configure most modern browsers in their settings to block all cookies from being placed on your device. But blocking cookies could lead to certain services and functionalities not functioning correctly, e.g. logins as a user. You can also use extensions for many browsers which can block the setting of cookies on websites.
- How to manage cookies on this website: To tailor your preferences regarding cookies on this website, you can change your preferences at any time by clicking on the link in the section "Rights of the website visitor".
You can find more information on the handling of cookies devowl.io/rcb/cookie-handling/.
What types of cookies exist?
- Essential cookies are indispensable for the basic functionality of a website and enable functions such as saving login information or access to secure areas of the site. These include, for example, security cookies, which can identify a bot that is not wanted on the website by storing an authentication key in a cookie.
- Functional cookies improve the user experience by storing information and preferences such as language settings or appearance settings of the website to provide personalized. This includes, for example, preference cookies that store the user's preferred video quality on a website.
- Statistics cookies collect data about the use of a website to gain insights into user behavior and optimize the performance of the site. This includes, for example, a randomly assigned user ID that makes it possible to attribute whether you have visited a subpage of the website.
- Marketing cookies are used to track user behavior across different websites and to display personalized advertising based on the interests and surfing behavior of users. This includes, for example, advertising cookies that store an interaction with an advertisement on the website and pass it on to advertisers or a chat system for pre-sale questions and customer support.
Who can set cookies on this website?
On this website, both the operator of the website and third-party services which are used on this website may set cookies and access its content. Who can access which cookies and their content differs between first-party and third-party cookies. First-party cookies are created by the visited website and can only be read by the website operator and integrated third-party services on this website. Third-party cookies are set by usually third-party services on other domains, can be read on all websites on which the service that controls the domain is embedded and, for example, used by advertising networks to track user behavior across different websites and offer personalized advertising.
Which cookies are used on this website?
| Category | Technical cookie name | Technical cookie host | Service | Duration | Type | Purpose |
|---|---|---|---|---|---|---|
| Essential | real_cookie_banner* | .docuvera.com | Real Cookie Banner | 365 days | HTTP Cookie | Unique identifier for the consent, but not for the website visitor. Revision hash for settings of cookie banner (texts, colors, features, service groups, services, content blockers etc.). IDs for consented services and service groups. |
| Essential | real_cookie_banner*-tcf | .docuvera.com | Real Cookie Banner | 365 days | HTTP Cookie | Consents collected under TCF stored in TC String format, including TCF vendors, purposes, special purposes, features, and special features. |
| Essential | real_cookie_banner*-gcm | .docuvera.com | Real Cookie Banner | 365 days | HTTP Cookie | Consents into consent types (purposes) collected under Google Consent Mode stored for all Google Consent Mode compatible services. |
| Essential | real_cookie_banner-test | .docuvera.com | Real Cookie Banner | 365 days | HTTP Cookie | Cookie set to test HTTP cookie functionality. Deleted immediately after test. |
| Essential | real_cookie_banner* | https://docuvera.com | Real Cookie Banner | - | Local Storage | Unique identifier for the consent, but not for the website visitor. Revision hash for settings of cookie banner (texts, colors, features, service groups, services, content blockers etc.). IDs for consented services and service groups. Is only stored until consent is documented on the website server. |
| Essential | real_cookie_banner*-tcf | https://docuvera.com | Real Cookie Banner | - | Local Storage | Consents collected under TCF stored in TC String format, including TCF vendors, purposes, special purposes, features, and special features. Is only stored until consent is documented on the website server. |
| Essential | real_cookie_banner*-gcm | https://docuvera.com | Real Cookie Banner | - | Local Storage | Consents collected under Google Consent Mode stored in consent types (purposes) for all Google Consent Mode compatible services. Is only stored until consent is documented on the website server. |
| Essential | real_cookie_banner-consent-queue* | https://docuvera.com | Real Cookie Banner | - | Local Storage | Local caching of selection in cookie banner until server documents consent; documentation periodic or at page switches attempted if server is unavailable or overloaded. |
| Functional | SIDCC | .google.com | YouTube | 1 year | HTTP Cookie | - |
| Functional | SIDCC | .youtube.com | YouTube | 1 year | HTTP Cookie | - |
| Functional | VISITOR_INFO1_LIVE | .youtube.com | YouTube | 7 months | HTTP Cookie | - |
| Functional | LOGIN_INFO | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | CONSENT | .youtube.com | YouTube | 9 months | HTTP Cookie | - |
| Functional | CONSENT | .google.com | YouTube | 9 months | HTTP Cookie | - |
| Functional | OTZ | www.google.com | YouTube | 1 day | HTTP Cookie | - |
| Functional | yt-fullerscreen-edu-button-shown-count | https://www.youtube.com | YouTube | - | Local Storage | - |
| Functional | LogsDatabaseV2:*|| | https://www.youtube.com | YouTube | - | IndexedDB | - |
| Functional | ServiceWorkerLogsDatabase | https://www.youtube.com | YouTube | - | IndexedDB | - |
| Functional | YtldbMeta | https://www.youtube.com | YouTube | - | IndexedDB | - |
| Functional | yt-player-performance-cap | https://www.youtube.com | YouTube | - | Local Storage | - |
| Functional | PersistentEntityStoreDb:*|| | https://www.youtube.com | YouTube | - | IndexedDB | - |
| Functional | yt-idb-pref-storage:*|| | https://www.youtube.com | YouTube | - | IndexedDB | - |
| Functional | yt.innertube::nextId | https://www.youtube.com | YouTube | - | Local Storage | - |
| Functional | yt.innertube::requests | https://www.youtube.com | YouTube | - | Local Storage | - |
| Functional | yt-html5-player-modules::subtitlesModuleData::module-enabled | https://www.youtube.com | YouTube | - | Local Storage | - |
| Functional | *||::yt-player::yt-player-lv | https://www.youtube.com | YouTube | - | Local Storage | - |
| Functional | swpushnotificationsdb | https://www.youtube.com | YouTube | - | IndexedDB | - |
| Functional | yt-player-local-media:*|| | https://www.youtube.com | YouTube | - | IndexedDB | - |
| Functional | yt-it-response-store:*|| | https://www.youtube.com | YouTube | - | IndexedDB | - |
| Functional | __HOST-GAPS | accounts.google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | OTZ | accounts.google.com | YouTube | 1 day | HTTP Cookie | - |
| Functional | __Secure-1PSIDCC | .google.com | YouTube | 1 year | HTTP Cookie | - |
| Functional | __Secure-1PAPISID | .google.com | YouTube | 1 year | HTTP Cookie | - |
| Functional | __Secure-3PSIDCC | .youtube.com | YouTube | 1 year | HTTP Cookie | - |
| Functional | __Secure-1PAPISID | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | __Secure-1PSID | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | __Secure-3PSIDCC | .google.com | YouTube | 1 year | HTTP Cookie | - |
| Functional | __Secure-ENID | .google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | __Secure-1PSID | .google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | ytGefConfig:*|| | https://www.youtube.com | YouTube | - | IndexedDB | - |
| Functional | __Host-3PLSID | accounts.google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | LSID | accounts.google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | ACCOUNT_CHOOSER | accounts.google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | __Host-1PLSID | accounts.google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | __Secure-3PAPISID | .google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | SAPISID | .google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | APISID | .google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | HSID | .google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | __Secure-3PSID | .google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | __Secure-3PAPISID | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | SAPISID | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | HSID | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | SSID | .google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | SID | .google.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | SSID | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | APISID | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | __Secure-3PSID | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | SID | .youtube.com | YouTube | 13 months | HTTP Cookie | - |
| Functional | VISITOR_PRIVACY_METADATA | .youtube.com | YouTube | 7 months | HTTP Cookie | - |
| Functional | ytidb::LAST_RESULT_ENTRY_KEY | https://www.youtube.com | YouTube | - | Local Storage | - |
| Functional | NID | .google.com | YouTube | 7 months | HTTP Cookie | Unique ID to store preferred settings such as language, number of results on the search results page or activation of the Google SafeSearch filter |
| Functional | YSC | .youtube.com | YouTube | Session | HTTP Cookie | Unique session ID to recognise that requests within a browser session originate from the user and not from other websites |
| Functional | PREF | .youtube.com | YouTube | 1 year | HTTP Cookie | Unique ID to set preferred page settings and playback settings such as explicit autoplay options, content randomisation and player size |
| Functional | IDE | .doubleclick.net | YouTube | 9 months | HTTP Cookie | Unique identification tokens for personalising ads on all sites using the Google advertising network |
| Functional | SOCS | .youtube.com | YouTube | 9 months | HTTP Cookie | Settings for users to consent to Google services storing their preferences |
| Functional | SOCS | .google.com | YouTube | 13 months | HTTP Cookie | Settings for users to consent to Google services storing their preferences |
| Functional | yt-remote-device-id | https://www.youtube.com | YouTube | - | Local Storage | Unique device ID, time of creation and expiration of the object |
| Functional | yt-player-headers-readable | https://www.youtube.com | YouTube | - | Local Storage | State of technical readability of the YouTube player header, time of creation and expiration of the object |
| Functional | yt-remote-connected-devices | https://www.youtube.com | YouTube | - | Local Storage | List of devices associated with a YouTube account, time of creation and expiration of the object |
| Functional | yt-player-bandwidth | https://www.youtube.com | YouTube | - | Local Storage | Information on the bandwidth utilisation of the YouTube player, time of creation and expiration of the object |
| Functional | __Secure-YEC | .youtube.com | YouTube | 1 year | HTTP Cookie | Unique identifier used to detect spam, fraud, and abuse |
| Functional | test_cookie | .doubleclick.net | YouTube | 1 day | HTTP Cookie | Tests whether cookies can be set |
| Functional | yt-player-quality | https://www.youtube.com | YouTube | - | Local Storage | Output video quality for YouTube videos, time of creation and expiration of the object |
| Functional | yt-player-volume | https://www.youtube.com | YouTube | - | Local Storage | Sound settings for the YouTube player, time of creation and expiration of the object |
| Functional | yt-remote-session-app | https://www.youtube.com | YouTube | SESSION | Session Storage | Application used for the session and time of object creation |
| Functional | yt-remote-cast-installed | https://www.youtube.com | YouTube | SESSION | Session Storage | Status of installation of the ‘remote-cast’ function and time of object creation |
| Functional | yt-player-volume | https://www.youtube.com | YouTube | SESSION | Session Storage | Sound settings for the YouTube player, time of creation of the object |
| Functional | yt-remote-session-name | https://www.youtube.com | YouTube | SESSION | Session Storage | Name of the active session and time of object creation |
| Functional | yt-remote-cast-available | https://www.youtube.com | YouTube | SESSION | Session Storage | Status of availability of the ‘remote-cast’ function and time of object creation |
| Functional | yt-remote-fast-check-period | https://www.youtube.com | YouTube | SESSION | Session Storage | Time of object creation as a determination of whether the remote-cast function can be accessed |
| Functional | AEC | .google.com | YouTube | 6 months | HTTP Cookie | Unique identifier used to detect spam, fraud, and abuse |
| Statistics | _ga | .docuvera.com | Google Analytics | 24 months | HTTP Cookie | User ID for analyzing general user behavior across different websites |
| Statistics | _ga_* | .docuvera.com | Google Analytics | 24 months | HTTP Cookie | User ID for analyzing user behavior on this website for reports on the use of the website |
| Statistics | __hssc | docuvera.com | HubSpot Tracking & Analytics | 30 minutes | HTTP Cookie | Number of page views within a session for assigning a new session ID |
| Statistics | __hstc | docuvera.com | HubSpot Tracking & Analytics | 6 months | HTTP Cookie | Visitor ID, Domain, visit times, and session counters so that HubSpot can recognise how often a visitor returns |
| Statistics | hubspotutk | docuvera.com | HubSpot Tracking & Analytics | 6 months | HTTP Cookie | Visitor ID for merging contacts when using forms |
| Statistics | __hssrc | docuvera.com | HubSpot Tracking & Analytics | Session | HTTP Cookie | Detection of browser restarts and session restarts |
| Statistics | __hmpl | https://docuvera.com | HubSpot Tracking & Analytics | - | Local Storage | Tracking events for collective transfer to HubSpot in case of poor connection |
| Statistics | hublytics_events_53 | https://docuvera.com | HubSpot Tracking & Analytics | - | Local Storage | Tracking events for collective transfer to HubSpot |
| Statistics | li_submission | https://docuvera.com | HubSpot Tracking & Analytics | - | Local Storage | Tracking events in forms for collective transfer to HubSpot |
| Statistics | __hs_do_not_track | docuvera.com | HubSpot Tracking & Analytics | 6 months | HTTP Cookie | Opt out of HubSpot tracking without rejecting the integration of the entire service |
| Statistics | COLLECTED_FORMS_DEBUG | https://docuvera.com | HubSpot Tracking & Analytics | - | Local Storage | Enabling the debugging mode of form event tracking |
| Statistics | LEADIN_DEBUG | https://docuvera.com | HubSpot Tracking & Analytics | - | Local Storage | Enabling the debugging mode of form event tracking |
| Statistics | hubspotEventVisualizeMode | https://docuvera.com | HubSpot Tracking & Analytics | - | Local Storage | Visualization mode for events during debugging |
| Statistics | hubspotEventLabelerMode | https://docuvera.com | HubSpot Tracking & Analytics | - | Local Storage | Labeling events during debugging |
| Statistics | eventVisualizerIsLocal | https://docuvera.com | HubSpot Tracking & Analytics | - | Local Storage | Replacement of Event Visualizer with locally hosted version for development purposes |
| Statistics | hs_dbg | docuvera.com | HubSpot Tracking & Analytics | Session | HTTP Cookie | Enables debug output of the tracking script |
| Statistics | __cfruid | js.hs-scripts.com | HubSpot Tracking & Analytics | Session | HTTP Cookie | Supports rate limiting by managing traffic and tracking request origins |
| Statistics | __cf_bm | js.hs-scripts.com | HubSpot Tracking & Analytics | 30 minutes | HTTP Cookie | Identifies and mitigates bot traffic |
| Statistics | __cfuvid | js.hs-scripts.com | HubSpot Tracking & Analytics | Session | HTTP Cookie | Identifies individual users sharing the same IP address |
| Marketing | 1P_JAR | .google.com | Google Ads | 1 month | HTTP Cookie | - |
| Marketing | CONSENT | .google.com | Google Ads | 18 years | HTTP Cookie | - |
| Marketing | test_cookie | .doubleclick.net | Google Ads | 1 day | HTTP Cookie | - |
| Marketing | IDE | .doubleclick.net | Google Ads | 1 year | HTTP Cookie | - |
| Marketing | _gcl_au | .docuvera.com | Google Ads | 3 months | HTTP Cookie | - |
The cookie policy was last updated on May 18, 2026.