Privacy Policy

Last updated on June 15, 2025

Introduction

Docuvera Software Corporation (“Docuvera”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws, including the New Zealand Privacy Act 2020, the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other regional frameworks.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with us through our website (www.docuvera.com), digital platforms, or services (“Services”).

By using the Services, you agree to the practices described in this policy. We may update this Privacy Policy periodically and encourage you to review it regularly.

Scope of This Policy

This policy applies to all users of our Services, including website visitors, customers, marketing subscribers, and job applicants. It covers online and offline interactions where personal information is provided.

Information We Collect

We collect personal information directly from you (e.g., name, contact details, employment info) and automatically through your interactions with our website (e.g., IP address, browser type, referring URLs, session behavior).

Cookies and Tracking Technologies

Docuvera uses cookies and similar technologies to operate and secure our website, personalize content, and analyze traffic. You can manage your cookie preferences via your browser or consent banner. We comply with applicable requirements in the EU, New Zealand, and the U.S.

How We Use Personal Information

We use your personal information to:
– Provide Services and respond to inquiries
– Send marketing communications (with required consent)
– Analyze and improve our website
– Manage customer accounts
– Evaluate job applicants
– Comply with legal obligations

We may use pseudonymized profiles to tailor communications, but we do not engage in automated decision-making that produces legal or similarly significant effects.

Legal Basis and Lawful Purpose

We collect and use personal information only when:
– Required for a lawful business purpose (New Zealand)
– Based on your consent (EU, NZ, others)
– Needed to perform a contract
– Required by law or regulation
– Necessary for legitimate interests, balanced with your rights (GDPR)

Where consent is the basis, you may withdraw it at any time.

Sharing and Disclosure

We do not sell your personal information. We may share it with service providers, affiliates, legal authorities, or successors in corporate transactions. Third parties are bound by appropriate confidentiality and data protection terms.

International Data Transfers

Your personal information may be transferred outside your country of residence. For transfers from the EU or UK, we use Standard Contractual Clauses or rely on adequacy decisions. For transfers from New Zealand, we comply with IPP 12 by ensuring comparable safeguards or obtaining your express authorization.

Data Retention

We retain personal information only as long as necessary for the purposes outlined here, to comply with legal obligations, resolve disputes, or enforce agreements.

Examples:
– Marketing data: up to 24 months of inactivity
– Job applications: 12 months (unless consent for longer)
– Contracts/invoices: up to 7 years

Security Measures

We use encryption, access controls, secure infrastructure, and employee training to protect personal information. While no system is entirely secure, we follow industry best practices to reduce risk.

Your Rights

You may have rights under applicable laws, including to:
– Access and correct your personal information
– Request deletion
– Object to or restrict processing
– Withdraw consent
– Receive a copy in portable format
– Lodge a complaint with a supervisory authority

New Zealand users may contact the Office of the Privacy Commissioner at www.privacy.org.nz. U.S. and EU users may contact regional data protection authorities. Requests may be sent to [email protected].

Regional Disclosures – United States

Residents of California and other U.S. states have rights to:
– Know what categories of personal information we collect and how we use it
– Delete or correct their data
– Opt out of the sale/sharing of data (we do not sell)
– Limit use of sensitive information

Contact [email protected] or use provided forms where available.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect data from minors without verified parental consent. If identified, such data will be deleted.

Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before submitting data.

Contact Us

If you have questions or requests about this policy, contact:
Docuvera Software Corporation
Email: [email protected]