More Than a Launch—It’s a Scalable Transformation
Implementing structured content in the pharmaceutical industry isn’t just about deploying software. It’s about enabling people, processes, and compliance frameworks to evolve together—securely, globally, and sustainably.
Docuvera’s implementation experience is purpose-built for life sciences. From day one, we align our platform, dedicated internal team, and training with your regulatory environment, change readiness, and long-term content goals. Whether your organization is new to structured content authoring or expanding its maturity, Docuvera meets you where you are—with the right resources, pacing, and support to deliver lasting value.
A Tailored Implementation Experience
Every Docuvera engagement begins with discovery. We work with your stakeholders across Regulatory, Labeling, Clinical, and Quality functions to map high-impact use cases, identify content reuse opportunities, and align to validation requirements.
We then configure and prototype the platform to match your:
- Document types and metadata
- Workflow models and roles
- Compliance and validation protocols
Our goal: ensure your Docuvera solution is fully usable, auditable, and ready for real-world conditions.
Compliance-Aligned, Validation-Ready
In regulated environments, success depends on more than usability—it demands readiness for inspection. While you own the validation process, Docuvera supplies the documentation and support aligned with 21 CFR Part 11, Annex 11, and GxP expectations.
We also assist in developing specifications, configuration documentation, and test cases across project stages—so your team can move forward with confidence.
Training That Scales with Your Teams
Structured content requires new thinking. That’s why Docuvera offers a flexible training framework that fits your users, use cases, and global rollout needs.
Training Tier | Purpose
Orientation: A high-level introduction to structured content and how Docuvera addresses legacy barriers.
Foundational: Modular training for core team members and new users to explore functionality and workflows.
Customized: Role-based, configuration-specific training mapped to your business processes and metadata.
Our training services are tailored to your compliance and geographic needs—delivered directly by Docuvera or designed to enable your internal onboarding teams.
Onboarding in Strategic Waves
To accelerate time-to-value, Docuvera supports a wave-based onboarding model. We often begin with early adopters—establishing success in one group before scaling across regions, functions, or divisions.
You can choose to have Docuvera lead each wave or train your internal teams to drive rollouts independently. Either way, the goal is to build momentum and maturity without disruption.
Post-Go-Live Support and Strategic Success Management
Implementation isn’t the end—it’s the beginning of a structured content journey. Once live, your organization is supported by a dedicated Customer Success Manager (CSM) who acts as a strategic partner throughout your Docuvera experience.
Support includes:
- Ongoing training and access to the Docuvera Training Center
- Release previews and Impact Assessments mapped to your configuration
- Technical support managed via your internal support team, with escalation paths to Docuvera
- Online self-service via the Docuvera Knowledge Center
You’ll also be supported by a Run Services Manager, who leads recurring check-ins around release planning, change management, ticket resolution, and system optimization.
Why It Works
Structured content authoring only delivers business value when it’s fully adopted, validated, and governed. With Docuvera, pharma and life sciences organizations gain:
- Faster time-to-value through expert-led onboarding
- Lower regulatory risk with validation-ready configurations and documentation
- Higher adoption with role-specific training and support
- Scalable success as content maturity grows across the enterprise
